Privacy policy
ManeLume Privacy Policy
Last updated: October 2, 2026
ManeLume operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).
ManeLume is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction using the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information collected anonymously or de-identified so that it cannot reasonably identify an individual.
Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
* Contact details, including your name, billing address, shipping address, phone number, and email address.
* Financial information, including payment information, transaction details, payment confirmation, and other payment-related details processed through our authorized payment providers.
* Account information, including your username, password, preferences, and settings, where applicable.
* Transaction information, including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your past transactions.
* Communications with us, including information provided when contacting customer support.
* Device information, including your browser, network connection, IP address, and other unique identifiers.
* Usage information, including how and when you interact with or navigate our Services.
Personal Information Sources
We may collect personal information from the following sources:
* Directly from you when you create an account, use our Services, make a purchase, communicate with us, or otherwise provide personal information.
* Automatically through our Services, including cookies and similar technologies.
* From service providers engaged to support our business operations.
* From business partners and other third parties, where permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with us, we may use personal information for the following purposes:
Provide, Tailor, and Improve Our Services
We use personal information to process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns and exchanges, enable customer reviews, provide order notifications, remember preferences, and improve your shopping experience.
Marketing and Advertising
We may use personal information for marketing and promotional purposes, including sending communications by email or other permitted channels and displaying advertisements relating to our products.
Marketing activities may include personalized advertising based on your interactions with our website, subject to applicable law and your privacy preferences.
Security and Fraud Prevention
We use personal information to authenticate accounts, support secure transactions, detect and investigate fraudulent or unauthorized activity, and protect our Services and customers.
Communicating With You
We use your information to respond to inquiries, provide customer support, communicate about purchases, and maintain our customer relationships.
Legal Reasons
We may process personal information to comply with applicable laws, respond to valid legal requests, resolve disputes, and enforce our Terms of Service and other policies.
How We Disclose Personal Information
We may disclose personal information to third parties for legitimate business purposes, including:
* Shopify and service providers supporting payment processing, IT management, analytics, customer support, cloud storage, fulfillment, and shipping.
* Business and marketing partners providing advertising and promotional services.
* Third parties when you direct, request, or consent to the disclosure.
* Relevant parties in connection with lawful business transactions.
* Government authorities or other parties when required by applicable law.
Depending on where you reside, you may have the right to opt out of certain disclosures or processing activities used for targeted advertising.
You may contact us to exercise applicable privacy rights.
Relationship With Shopify
Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of our Services.
Information submitted through our store may be transmitted to and shared with Shopify and authorized third parties, including service providers located in countries other than your country of residence.
Certain Shopify enhanced features may use information collected through interactions with ManeLume, other merchants, and Shopify.
For these activities, Shopify may be independently responsible for certain personal information processing and related privacy rights requests.
For more information, please review:
Shopify Consumer Privacy Policy: https://privacy.shopify.com/en
Shopify Privacy Portal: https://privacy.shopify.com/
Third-Party Websites and Links
Our Services may contain links to websites or platforms operated by third parties.
If you access third-party websites, we encourage you to review their privacy policies, security practices, and terms of service.
ManeLume is not responsible for the privacy practices, content, or security of websites outside our control.
Including a third-party link does not necessarily imply endorsement.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request its deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as defined by applicable law, personal information belonging to individuals under 16 years of age.
Security and Retention of Your Information
We use reasonable security measures designed to protect personal information.
However, no electronic storage system or internet transmission method can be guaranteed to be completely secure.
We recommend that customers avoid transmitting sensitive information through unsecured communication channels.
We retain personal information for as long as reasonably necessary to maintain accounts, provide our Services, fulfill orders, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.
Your Rights and Choices
Depending on your location and applicable law, you may have some or all of the following privacy rights:
Right to Access / Know: Request access to personal information we maintain about you.
Right to Delete: Request deletion of certain personal information.
Right to Correct: Request correction of inaccurate personal information.
Right of Portability: Request a copy of certain personal information or its transfer to a third party, where applicable.
Right to Opt Out: Request to opt out of certain sales, sharing, or processing of personal information for targeted advertising, as defined by applicable privacy laws.
Where required, we recognize applicable Global Privacy Control (GPC) signals as requests to opt out of qualifying data processing activities.
For additional information about Global Privacy Control, visit:
https://globalprivacycontrol.org/
Managing Communication Preferences
You may unsubscribe from promotional emails at any time using the unsubscribe link included in our marketing communications.
You may continue receiving essential transactional communications, including order confirmations, shipping updates, and account-related notifications.
Exercising Your Rights
You may exercise applicable privacy rights by contacting us at:
support@manelume.com
We may need to verify your identity before processing certain requests.
Where permitted by law, you may designate an authorized agent to submit privacy requests on your behalf.
We will respond within the timeframes required by applicable law.
We will not discriminate against you for exercising your privacy rights.
For information regarding personal information independently processed by Shopify, please visit:
https://privacy.shopify.com/en
Complaints
If you have concerns or complaints regarding how ManeLume processes your personal information, please contact us.
Depending on your place of residence, you may have the right to appeal certain decisions or submit a complaint to the relevant data protection authority.
International Transfers
Personal information may be transferred, stored, or processed in countries other than your country of residence.
Where required by applicable law, appropriate safeguards will be used for international transfers, including recognized contractual mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operations, privacy practices, legal obligations, or regulatory requirements.
When changes are made, we will publish the revised Privacy Policy on our website and update the “Last updated” date.
Where required by applicable law, we will provide additional notice.
Contact
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your applicable privacy rights, please contact us using the information below.
Business Name: ManeLume
Website: https://manelume.com
Email: support@manelume.com
Location: United States
For privacy-related requests, please include sufficient information for us to identify and respond to your inquiry.