Terms of service

ManeLume — Terms of Service

Last updated: October 2026

OVERVIEW

Welcome to ManeLume!

The terms “we,” “us,” and “our” refer to ManeLume, operated by Gleidson Silva de Sousa.

ManeLume operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (the “Services”).

ManeLume is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using our Services.

Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

Privacy Policy: https://manelume.com/policies/privacy-policy

If you do not agree to these Terms or our Privacy Policy, you should not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have provided consent for your minor dependents to use the Services on devices you own, purchase, or manage.

To use our Services, including accessing our online store or purchasing products, you may be asked to provide information such as your email address, billing information, payment details, and shipping information.

You represent and warrant that all information you provide is correct, current, and complete and that you have the necessary rights to provide it.

You are responsible for maintaining the security of your account credentials and all activities occurring under your account.

You may not transfer, sell, assign, or license your account to another person.

SECTION 2 — OUR PRODUCTS

ManeLume offers personal-care, beauty, and wellness products, including scalp-care devices.

We make every reasonable effort to accurately describe and represent our products.

However, colors, finishes, and product appearance may differ slightly from what appears on your screen due to display settings and device configurations.

Some product images may include illustrative renders. The actual physical product may vary slightly in appearance.

Product specifications and included accessories are described on the applicable product page.

We do not guarantee that the appearance or quality of products purchased will meet every individual expectation.

Product descriptions, availability, and specifications may be updated without prior notice.

We reserve the right to discontinue products or limit quantities offered to any person, geographic region, or jurisdiction, subject to applicable law.

SECTION 3 — ORDERS

When you place an order through ManeLume, you are making an offer to purchase the selected products.

ManeLume reserves the right to accept or decline orders, subject to applicable law.

An order is not considered accepted until we confirm its acceptance.

Payment must be successfully processed before an order can be fulfilled.

Please review your order carefully before submitting it, as cancellation requests may not always be accommodated once processing has begun.

If we cancel or modify an order, we will attempt to notify you using the contact information provided during checkout.

Any applicable refund will be issued in accordance with our Refund & Returns Policy and applicable law.

Refund & Returns Policy: https://manelume.com/policies/refund-policy

Products purchased through our store are intended for personal or household use unless otherwise agreed in writing.

SECTION 4 — PRICES AND BILLING

All prices displayed on ManeLume are in United States Dollars (USD).

Prices, discounts, and promotional offers may change without prior notice.

The price charged will be the price displayed and confirmed at checkout when your order is placed, subject to applicable law.

Unless otherwise specified, displayed product prices do not include applicable sales taxes.

Shipping charges, if applicable, will be disclosed before order confirmation.

Our current shipping conditions are described in our Shipping Policy.

We reserve the right to correct pricing errors or inaccuracies. If an affected order cannot be fulfilled at the confirmed price, we may cancel it and issue a full refund, subject to applicable law.

You agree to provide accurate, complete, and current billing, payment, and contact information.

You represent that you are authorized to use the payment method provided and agree to pay all applicable charges associated with your confirmed purchase.

Payments are processed through the payment providers enabled in our Shopify checkout.

SECTION 5 — SHIPPING AND DELIVERY

ManeLume currently ships to addresses within the United States.

Our standard order processing time is approximately 1–3 business days.

Estimated delivery typically takes 5–12 business days after shipment.

Delivery times are estimates and may vary due to carrier operations, customs processing, destination, weather, or circumstances beyond our reasonable control.

Tracking information will be provided by email when available after your order ships.

Shipping costs and any applicable free-shipping conditions will be displayed at checkout and described in our Shipping Policy.

Customers are responsible for providing accurate delivery information.

If a package is returned due to an incorrect or incomplete address provided by the customer, additional reshipping charges may apply.

Nothing in this section limits any delivery obligations or consumer rights imposed by applicable law.

Shipping Policy: https://manelume.com/policies/shipping-policy

SECTION 6 — INTELLECTUAL PROPERTY

Our Services, including trademarks, brand names, text, product descriptions, photographs, illustrations, graphics, videos, audio, website design, and other original content, are owned by ManeLume, its affiliates, or respective licensors and are protected by applicable intellectual property laws.

These Terms permit you to use our Services for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, publish, commercially exploit, or create derivative works from our protected content without prior written authorization, except as permitted by law.

Nothing in these Terms grants you ownership of, or a license to, intellectual property belonging to ManeLume, Shopify, or any third party.

ManeLume’s brand names, logos, product names, designs, and slogans may not be used without appropriate authorization.

Shopify’s trademarks and intellectual property remain the property of Shopify.

All other trademarks belong to their respective owners.

SECTION 7 — OPTIONAL TOOLS

We may provide access to tools, applications, or features offered by third-party providers.

These tools may be provided on an “as is” and “as available” basis.

ManeLume does not necessarily control or monitor third-party services and is not responsible for their independent operations, except as required by applicable law.

Your use of optional third-party tools is subject to the relevant provider’s terms and policies.

We may introduce new features, tools, or services in the future. Such features will also be considered part of the Services and subject to these Terms, where applicable.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to third-party websites, applications, or external resources.

These links are provided for convenience and do not necessarily constitute an endorsement.

ManeLume is not responsible for the accuracy, content, security, or independent practices of third-party websites.

If you choose to access external websites, you do so subject to their respective terms and privacy policies.

Questions or disputes involving products or services purchased directly from third parties should be directed to the relevant provider.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

ManeLume is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make in our Store are made directly with ManeLume.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and ManeLume, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with ManeLume, to the extent permitted by applicable law.

SECTION 10 — PRIVACY POLICY

Personal information collected through our Services is subject to our Privacy Policy:

https://manelume.com/policies/privacy-policy

Certain personal information may also be subject to Shopify’s Privacy Policy:

https://www.shopify.com/legal/privacy

Because our Services are hosted by Shopify, Shopify processes personal information related to access to and use of our store to provide and improve its services.

Information submitted through ManeLume may be shared with Shopify and authorized service providers, including payment processors, shipping partners, and other platforms necessary for store operations.

Some providers may process information outside your country of residence.

For more details regarding the collection, processing, sharing, and protection of personal information, please review our Privacy Policy.

SECTION 11 — FEEDBACK AND CUSTOMER REVIEWS

If you submit, upload, post, email, or otherwise provide reviews, photographs, videos, suggestions, comments, testimonials, or other content (collectively, “Feedback”), you grant ManeLume a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, publish, display, and distribute such Feedback for purposes related to operating, improving, and promoting our Services, subject to applicable law.

You represent that:

* You own or have the necessary rights to the submitted content.
* Your submission does not violate another person’s intellectual property, privacy, or other legal rights.
* Any material compensation, incentive, or free product received in connection with a review has been appropriately disclosed.
* Your Feedback accurately reflects your experience and does not misrepresent its origin.

ManeLume may moderate or remove content that violates applicable law, these Terms, or our content standards.

We do not guarantee that every submitted review will be published.

However, review moderation will not be used to misleadingly distort the overall representation of customer experiences.

Customer photographs and videos may be featured on our product pages or other promotional materials in accordance with the permissions granted and applicable law.

You must not impersonate another person or misrepresent the origin of submitted Feedback.

SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct such information and update our Services.

Where an error materially affects an order, we may contact the customer to resolve the issue or cancel the affected order and issue an appropriate refund, subject to applicable law.

SECTION 13 — PROHIBITED USES

You may access and use our Services only for lawful purposes.

You agree not to use our Services to:

* Violate applicable laws or regulations.
* Infringe intellectual property rights.
* Harass, threaten, abuse, or defame another person.
* Transmit fraudulent, false, or misleading information.
* Upload malicious software, viruses, or harmful code.
* Engage in unauthorized data collection.
* Send unsolicited commercial communications or spam.
* Impersonate another person or organization.
* Interfere with the security or normal operation of the website.
* Circumvent access restrictions, security systems, or other protective measures.

Unauthorized automated access, scraping, extraction, or exploitation of our Services is prohibited, except where expressly authorized by ManeLume or permitted by applicable law.

We reserve the right to suspend or terminate access when we reasonably determine that these Terms have been violated.

SECTION 14 — AUTOMATED AGENTS

14.1. This section applies to software or services that take autonomous or semi-autonomous actions on behalf of individuals or organizations when accessing or interacting with our Services (an “Agent”).

14.2. Agents must identify themselves and comply with applicable access requirements.

14.3. ManeLume may impose technical restrictions on automated access to protect website security and normal operations.

14.4. Where required, Agents must:

• * Identify themselves appropriately in HTTP/HTTPS requests, including an agent-identifying user-agent string.
  * Avoid concealing automated activity by impersonating human interactions.
  * Refrain from circumventing CAPTCHA or other security measures.
  * Respond truthfully to requests concerning their automated nature.
  * Comply with applicable access restrictions and authorization requirements.

  Nothing in this section prohibits activities that cannot lawfully be restricted.

  SECTION 15 — TERMINATION

  We reserve the right to suspend or terminate access to our Services if these Terms are violated, subject to applicable law.

  Termination does not eliminate payment obligations incurred before termination or rights and obligations that, by their nature, should survive.

  Relevant provisions concerning intellectual property, liability, feedback, privacy, indemnification, and dispute resolution may continue to apply after termination.

  SECTION 16 — DISCLAIMER OF WARRANTIES

  ManeLume products are intended for personal care, beauty, and general wellness purposes.

  Our scalp-care products are not represented as medical devices and are not intended to diagnose, treat, cure, or prevent medical conditions.

  Individual experiences may vary.

  Nothing on our website should be interpreted as medical advice.

  If you have a scalp condition, skin sensitivity, or other relevant health concern, consult an appropriate healthcare professional before use.

  The information made available through our Services is provided for general informational purposes.

  EXCEPT AS EXPRESSLY PROVIDED BY MANELUME OR REQUIRED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ADDITIONAL WARRANTIES OR CONDITIONS OF ANY KIND.

  WE DO NOT GUARANTEE THAT ACCESS TO OUR WEBSITE WILL ALWAYS BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

  SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.

  NOTHING IN THESE TERMS EXCLUDES OR LIMITS CONSUMER RIGHTS THAT CANNOT LAWFULLY BE WAIVED.

  SECTION 17 — LIMITATION OF LIABILITY

  To the fullest extent permitted by applicable law, ManeLume, its service providers, contractors, affiliates, and licensors shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our Services or products.

  This includes, where legally permitted, lost profits, lost revenue, lost savings, loss of data, or similar consequential losses.

  To the extent permitted by law, our aggregate liability arising from a specific product purchase shall not exceed the amount paid for that product.

  Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud, willful misconduct, or other obligations protected by applicable law.

  SECTION 18 — INDEMNIFICATION

  To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless ManeLume, Shopify, and their respective affiliates, officers, employees, agents, contractors, licensors, and service providers against third-party claims, damages, liabilities, and reasonable legal expenses arising from:

  1. Your material breach of these Terms.
  2. Your violation of applicable law or third-party rights.
  3. Your unlawful or unauthorized use of the Services.

  We will provide reasonable notice of relevant claims and cooperate as required by applicable law.

  SECTION 19 — SEVERABILITY

  If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the fullest extent permitted by law.

  Any unenforceable portion shall be severed without affecting the validity or enforceability of the remaining provisions.

  SECTION 20 — WAIVER; ENTIRE AGREEMENT

  Our failure to exercise or enforce any right or provision under these Terms shall not constitute a waiver of that right or provision.

  These Terms, together with the policies referenced herein and other applicable operating rules published on our website, constitute the agreement between you and ManeLume concerning your use of our Services.

  They supersede prior agreements or communications relating to the same subject matter, except where otherwise required by applicable law.

  Any ambiguity shall be interpreted in accordance with applicable contract law.

  SECTION 21 — ASSIGNMENT

  You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where otherwise permitted by law.

  ManeLume may transfer or assign its rights and obligations as part of a lawful business transaction, subject to applicable legal requirements and consumer protections.

  SECTION 22 — GOVERNING LAW

  These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the State of Florida, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

  Any disputes shall be subject to the jurisdiction of the competent courts in Miami-Dade County, Florida, unless applicable law provides otherwise.

  Nothing in this section limits mandatory consumer rights or legal remedies available under applicable federal or state law.

  SECTION 23 — HEADINGS

  The headings used in these Terms are included for convenience only and shall not limit or otherwise affect the interpretation of their provisions.

  SECTION 24 — CHANGES TO TERMS OF SERVICE

  You may review the most current version of these Terms of Service at any time on this page.

  We reserve the right to update or modify these Terms by posting revised versions on our website.

  Material changes will be communicated where required by applicable law.

  Changes will become effective on the date specified in the relevant notice or updated Terms.

  Your continued use of our Services following the effective date of any changes constitutes acceptance of the revised Terms, to the extent permitted by law.

  SECTION 25 — CONTACT INFORMATION

  For questions regarding these Terms of Service, orders, products, shipping, returns, or customer support, please contact us using the information below.

  Trading Name: ManeLume

  Business Operator: Gleidson Silva de Sousa
  

• Business Structure: Sole Proprietorship

  Website: https://manelume.com

  Customer Support Email: support@manelume.com

  Business Mailing Address: [TO BE COMPLETED BEFORE STORE LAUNCH]

  Business Phone: Available upon request, where permitted by applicable law.

  Additional business registration or tax identification information will be provided where required by applicable law.