Shipping policy

ManeLume — Shipping Policy

Last updated: October 2026

Thank you for shopping with ManeLume! We are committed to providing a reliable and transparent shipping experience for every customer.

1. Shipping Destinations

We currently ship to addresses within the United States only.

International shipping is not available at this time.

2. Shipping Costs

We offer FREE TRACKED SHIPPING on all orders within the United States, with no minimum purchase required.

There are no additional standard shipping charges.

3. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Business days exclude weekends and public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

4. Estimated Delivery Time

Estimated delivery typically takes 5–12 business days after shipment.

Please note that processing time is separate from delivery time.

Delivery estimates may vary depending on your location, carrier operations, customs processing, weather conditions, or other circumstances beyond our reasonable control.

5. Order Tracking

All ManeLume orders include tracking.

Once your order ships, you will receive an email containing your tracking information, allowing you to follow your package throughout its journey.

Tracking updates may take some time to appear after shipment confirmation.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If you notice an error in your shipping address, please contact us as soon as possible at support@manelume.com.

If an order has already shipped, address modifications may no longer be possible.

If a package is returned due to an incorrect or incomplete address provided by the customer, additional reshipping fees may apply.

7. Delayed, Lost, or Damaged Packages

If your order is significantly delayed, lost, or arrives damaged, please contact our customer support team.

We will review the situation and work with the shipping provider to determine an appropriate resolution.

For damaged items, please include your order number and photographs of the product and packaging.

Nothing in this policy limits your rights under applicable consumer protection laws.

8. Returns and Refunds

For information about returns, exchanges, damaged products, and refunds, please review our Refund & Returns Policy:

https://manelume.com/policies/refund-policy

9. Contact Information

For any questions regarding shipping or delivery, please contact us.

Store: ManeLume

Website: https://manelume.com

Customer Support: support@manelume.com

We are happy to assist you with your order.